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Terms of Service

Last updated: January 2026

I. Eligibility & Scope

Sustainly provides a B2B platform. By using the service, you represent that you are acting on behalf of a legal entity. Our services are not intended for individual consumers.

II. Payment Terms (Pay-As-You-Go)

Lump Sum: Services are charged as a one-time fee per report or calculation.

Invoicing: Invoices are issued upon purchase and are due within 14 days unless otherwise stated. Access to the final report is granted upon receipt of payment.

III. User Responsibility & Data Accuracy

Input Accuracy: The User is solely responsible for the accuracy and completeness of the data provided. Sustainly does not audit or verify the raw data uploaded.

Compliance: The resulting ESG reports are based on the data provided by the User. Sustainly is not responsible if the report is rejected by third parties (banks, regulators) due to incorrect user inputs.

IV. Intellectual Property

User Data: You retain full ownership of all raw data and files uploaded to the app.

Sustainly IP: We retain ownership of the software, calculation methodologies, report templates, and proprietary algorithms. We grant you a non-exclusive license to use and share the generated reports.

V. Limitation of Liability

"As Is" Basis: The service is provided without warranties of any kind.

No Damages: To the maximum extent permitted by Czech law (specifically in B2B relations), Sustainly s.r.o. shall not be liable for any indirect, incidental, or consequential damages. Sustainly shall not be liable to pay any monetary compensation or damages to the client.

VI. Governing Law

These terms are governed by the laws of the Czech Republic. Any disputes shall be resolved by the courts of the Czech Republic.